Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Tire Recycling Services (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with us in Fort Myers, Florida, and surrounding Southwest Florida areas.
This Privacy Policy applies to information we collect:
Through our website and online forms
When you request quotes or schedule services
Via phone, email, or in-person communications
Through our customer service interactions
From commercial account applications
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services. We encourage you to review this Privacy Policy carefully and contact us with any questions.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:
Contact Information: Name, address, phone number, email address
Service Information: Tire quantity, service type, location details
Payment Information: Credit card details, billing address (processed securely)
Account Information: Username, password (for commercial accounts)
Business Information: Company name, tax ID, business license (for commercial clients)

Automatically Collected Information

When you visit our website, we may automatically collect:
  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, referring websites
  • Location Data: General geographic location based on IP address
  • Cookies and Similar Technologies: See our Cookies section below

Information from Third Parties

We may receive information about you from third parties, such as business partners, service providers, and public databases, to supplement information you provide or for verification purposes.

How We Use Your Information

We use the information we collect for various purposes, including:
Service Delivery: To provide, maintain, and improve our tire recycling services, including scheduling pickups, processing payments, and communicating about your service.
Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical support.
Communication: To send you service confirmations, appointment reminders, updates, and promotional materials (with your consent).
Business Operations: To process transactions, manage accounts, and maintain business records.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Safety and Security: To protect our customers, employees, and business from fraud, unauthorized access, and other harmful activities.
Analytics: To analyze usage patterns and improve our website and services.
We will only use your personal information for the purposes described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing partners. These providers are contractually obligated to protect your information.

Recycling Partners

We may share limited information with certified tire recycling facilities and transportation partners necessary to complete recycling services. This typically includes service location and tire quantity details.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

With Your Consent

We may share information with third parties when you have given us explicit permission to do so.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption: Sensitive data is encrypted during transmission using SSL/TLS technology.
Access Controls: We limit access to personal information to employees and contractors who need it to perform their duties.
Secure Storage: We maintain physical, electronic, and procedural safeguards in compliance with industry standards.
Regular Reviews: We regularly review and update our security practices to address emerging threats.
Payment Security: Payment information is processed through PCI DSS compliant payment processors. We do not store complete credit card numbers on our servers.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our protective measures.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a structured, commonly used format.

Correction

You may request that we correct inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain legal obligations that may require us to retain some data.

Opt-Out

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and security.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences for future visits.
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent).

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our website.

Third-Party Analytics

We may use third-party analytics services (such as Google Analytics) to collect and analyze usage data. These services may use cookies and similar technologies to track website activity.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
  • Providing and improving our services
  • Complying with legal and regulatory requirements
  • Resolving disputes and enforcing our agreements
  • Maintaining business records
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable law. Specific retention periods vary based on the type of information and legal requirements.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information.

If you believe we might have information from or about a child under 13, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:
  • Post the updated Privacy Policy on our website with a revised "Last Updated" date
  • Notify registered commercial account holders via email at least 30 days before changes take effect
  • Obtain renewed consent where required by law
Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Tire Recycling Services
3787 Edison Avenue
Fort Myers, FL 33916

We will respond to your inquiry as promptly as possible, typically within 2 business days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us using the information above.